Warranty Plans
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WARRANTY INFORMATION |
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All Nomad Presentation Systems come with a one year On-Site Standard Warranty. The one year warranty includes on-site parts and labor for normal repairs, except "Warranty Exclusions" as noted below. The warranty also includes phone support during NTI normal business hours. By extending the warranty period through one of these programs, you can continue to receive phone support, scheduled phone training (as deemed reasonable by NTI, ie. training every day would not be deemed reasonable) and have any repair services executed per the particular warranty option selected. |
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Nomad Technologies has two Extended Warranty Plans (Standard and Retainer) in place, which may help you to stretch your support dollars and conveniently deal with equipment problems as they crop up. |
SECOND OR THIRD YEAR EXTENDED WARRANTY PLANS & RATES
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1. Standard Extended Warranty (6% of purchase price*) Under the Standard Extended Warranty, Nomad Technologies, Inc. (NTI) is responsible for providing personnel, support and parts as necessary to affect normal repairs on-site for the Nomad Presentation Station units. This warranty includes operational phone support during normal business hours of NTI. Extended warranty programs are billable and collected in advance for the period. |
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2. Retainer Extended Warranty (4% of purchase price*) Under the Retainer Extended Warranty, the customer is responsible for providing technically capable personnel to affect normal repairs on-site for Nomad Presentation Station units as directed by Nomad Technologies, Inc. (NTI). NTI is on retainer to provide phone support, repair and warranty information, and parts as necessary. This warranty also includes operational phone support during normal business hours of NTI. Extended warranty programs are billable and collected in advance for the period covered. |
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These plans are available for a 12-month time span immediately after your first or second year warranties expire. |
FOURTH & FIFTH YEAR EXTENDED WARRANTY PLANS & RATES
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1. Standard Extended Warranty (8% of purchase price*) Under the Standard Extended Warranty, Nomad Technologies, Inc. (NTI) is responsible for providing personnel, support and parts as necessary to affect normal repairs on-site for the Nomad Presentation Station units. This warranty includes operational phone support during normal business hours of NTI. Extended warranty programs are billable and collected in advance for the period covered and prices may vary based on geography. |
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2. Retainer Extended Warranty (6% of purchase price*) Under the Retainer Extended Warranty, the customer is responsible for providing technically capable personnel to affect normal repairs on-site for Nomad Presentation Station units as directed by Nomad Technologies, Inc. (NTI). NTI is on retainer to provide phone support, repair and warranty information, and parts as necessary. This warranty also includes operational phone support during normal business hours of NTI. Extended warranty programs are billable and collected in advance for the period covered. |
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These plans are available for a 12-month time span immediately after your third or fourth year warranties expire. |
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* Purchase Price is defined as Nomad Presentation unit cost plus related options, but does not include shipping. |
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